Possible Applications of AI for Human Resources

Today, many professionals and businesses around the world understand that the adoption of smart technologies such as artificial intelligence (AI) will revitalise their workplaces. AI has numerous applications in practically every industry and profession, and human resources careers are no exception.

According to a recent survey conducted by Oracle and Future Workplace, HR professionals believe that AI in HR can provide opportunities to learn new skills and gain more free time, allowing HR professionals to strategically expand their current roles. Agency. However, 81% of HR leaders surveyed said they find it difficult to keep up with the rapid pace of technological change in the workplace.


In this article, we will look at what artificial intelligence is and how to apply it to the world of human resources.


  • Automate repetitive tasks


Many business activities typically involve repetitive tasks, and human resource management and project resource management departments are no exception. Numerous repetitive operations can be automated with AI in HR apps, saving businesses time and money.


Artificial intelligence is superior to other machines because it can make intelligent decisions that it cannot make itself. For example, it can be used to automate employee benefits management. Or, you can use it to address common questions from your team. Another great example of automation using AI is the new employee onboarding process. HR professionals don't have to worry about providing equipment, allocating space, and other related tasks when a workable solution is already in place.


  • Better employee experience


Employee experience is essential to engagement. Organisations with disengaged employees are exposed to costly risks. For example, it costs approximately USD 4,000 (US) to hire new talent and an additional USD 1,000 for onboarding. High employee engagement translates into 21% higher profitability for organisations. That's an important difference. For these reasons and many others, companies are pursuing various methods, such as the use of machine learning, to improve the employee experience.


  • Chatbot adoption


More and more companies are adopting AI-based chatbots for a variety of tasks. Chatbots, AI in human resources, can be used to answer online queries, giving HR professionals more time to focus on other important tasks. Chatbots equipped with this technology can help you connect with potential job seekers and improve internal operations.


Chatbots can conduct short interviews with potential candidates and suggest ways to improve team performance. As artificial intelligence becomes more sophisticated, we expect that in the near future chatbots will be able to perform multiple tasks, saving humans time and creating more efficient systems.


  • Data aggregation


HR professionals in today's world find it difficult to screen resumes and conduct interviews. They also require candidates to check what their social media profiles look like and search the Internet to see if any red flags are raised.


AI-based data aggregation of human resources makes it easy and fast to automatically scan the endless repositories of social media platforms and other internet sites. Many companies, including eBay and IBM, are already using this technology to scrape numerous sources, collect data on potential job applicants, and analyse each person's experience and market value.


  • Employee Recommendation


AI can also help human resources departments better understand employee recommendations. By analysing the types of employees you refer and gaining insight into those who have successfully adapted to new roles, recruiting your best referrals becomes easier and faster. AI tools can also analyse data from previous referrals and identify candidates similar to successful employees.


  • Learning and Development


The future of learning and development will certainly be fueled by these technological advancements in the coming years. With technologies using artificial intelligence and machine learning, employee training and development will become more agile to meet the individual needs of employees. Learning can be made more personalised by considering individual workers' current skills and future goals and proactively addressing skills gaps. Content matches and recommendations are based on relevance to individual employee needs.


Read Also : How is AI Used in Human Resources


Conclusion:


Therefore, applying productive AI in HR can revolutionise the HR landscape and provide HR professionals with insights to make informed decisions, optimise talent management processes, and create a more engaged and productive workforce. By harnessing the power of productive AI, organisations can unlock the full potential of their human capital, drive innovation, and gain a competitive advantage in an ever-evolving business environment.


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